SHIPPING POLICY
We ensure your orders reach you quickly and safely. Read our guidelines regarding delivery timelines and shipping charges.
Last Updated: September 24, 2026
1. Order Processing & Dispatch
At The Fuel Company (TFC), we strive to process and dispatch all orders swiftly. Once your order is successfully placed:
- Orders are typically processed within 24 to 48 hours (excluding Sundays and national holidays).
- Once dispatched, you will receive a confirmation email and SMS containing your tracking details and courier partner link.
2. Shipping Timelines
Delivery time depends on your geographic location across India:
- Metro Cities: 2 to 4 business days from the date of dispatch.
- Rest of India (Tier 2 / Tier 3 cities & towns): 4 to 7 business days from the date of dispatch.
Note: Unforeseen circumstances such as extreme weather conditions, public holidays, or transit delays by courier partners may occasionally impact delivery times.
3. Shipping Charges
We believe in transparent pricing:
- We offer Free Standard Shipping on all prepaid orders above ₹ 999.
- For orders below ₹ 999 or Cash on Delivery (COD) orders, standard shipping and handling fees may apply at checkout.
4. Cash on Delivery (COD)
Cash on Delivery is available for eligible pin codes across India. A nominal COD handling fee may be charged at checkout depending on the order value.
5. Shipment Tracking
You can easily track your order real-time using the tracking link sent to your registered email/phone number upon dispatch, or by logging into your account dashboard on our website.
6. Contact Us
If you have any questions or face any delays regarding your shipment, feel free to contact our support team:
The Fuel Company (TFC)
Noida, Uttar Pradesh, India - 201301
Email: support@silver-porcupine-396169.hostingersite.com
Phone: +91 (987) 654-3210